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Automatic Payments Terms

Last Updated: 09/13/2024

Overview:

These Automatic Payment Terms ("Payment Terms") govern the use of automatic payments for RMO Services. By enrolling in, using, or continuing to use RMO's automatic payment service, you agree to these terms, which form a legally binding agreement between you, the user ("you"), and RMO US Corporation ("RMO," "we," "us," "our"). Please read these terms carefully to understand your rights and obligations.

Enrollment and Authorization:

Enrollment: To enroll in automatic payments, you must provide accurate and current information for a valid credit card, debit card, or other approved payment method ("Payment Method"). By enrolling, you authorize RMO to charge your chosen Payment Method for all amounts owed for your use of RMO Services.

Automatic Payment Authorization:

You hereby authorize RMO to automatically charge the Payment Method for all charges due and payable to RMO under the terms of your service agreement, including but not limited to monthly subscription fees, usage-based charges, taxes, and any other fees or charges associated with your use of RMO Services.

Payment Process and Terms:

Payment Amounts: The specific amount charged each billing cycle will depend on the terms of your RMO Services agreement and your actual use of the services. RMO will provide a statement or invoice that details the charges for the billing period.

Correction of Errors:

If at any time you identify an error in the charges applied to your Payment Method, or if RMO identifies an overcharge or undercharge due to system or human error, you or RMO may initiate a correction. RMO will promptly investigate any disputed charges and, in the case of overcharges, issue a refund or credit to your account. In the case of undercharges, RMO will notify you of the correct charge and proceed with the charge to your Payment Method after providing notice.

Retrieval of Payment Information:

RMO maintains records of all transactions for a period as required by applicable law. You may request details of your payment transactions by contacting RMO customer service. Such requests must include your account identification and the time period for which you seek information. RMO will make reasonable efforts to provide the requested information within a timely manner.

Updates to Payment Method After Cancellation:

If you cancel your automatic payments and later wish to re-enroll or update your Payment Method, you can do so at any time through your RMO account settings or by contacting customer service. Upon receiving your updated payment method information, RMO will resume automatic payments according to the terms of your service agreement.

Billing Cycle:

Automatic payments will occur on a recurring basis, typically monthly or annually, as specified in your service agreement. The charge will be executed on the due date or the next business day if the due date is a non-business day.

Updating Payment Method:

It is your responsibility to keep your Payment Method information current. You can update your Payment Method details through your RMO account or by contacting RMO customer service.

Insufficient Funds:

If a payment is declined due to insufficient funds, expired Payment Method, or any other reason, your account may become past due, and service may be suspended or terminated at RMO's discretion. RMO may assess late fees and/or reactivation fees in accordance with your service agreement.

Cancellation and Changes:

Cancellation: You may cancel automatic payments at any time by accessing your RMO account settings or by contacting RMO customer service. Please note, canceling automatic payments does not relieve you of your obligation to pay any outstanding balances.

Changes to Payment Terms:

RMO reserves the right, at its sole discretion, to modify these Payment Terms. You will be notified of any changes as required by law. Your continued use of automatic payments constitutes your acceptance of these changes.

Disputes:

If you believe an incorrect charge has been made under these Payment Terms, please contact RMO customer service immediately. We will investigate the matter and, if necessary, issue a credit to your account in accordance with our dispute resolution procedures. Fraudulent or Dishonest disputes may result in a dispute investigation fee of up to $100.00 and/or ineligibility of RMO's Services.

Governing Law:

These Payment Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of the United States and the State of California, without giving effect to any choice or conflict of law provision or rule.

Contact Information:

For questions or concerns about these Automatic Payment Terms, please contact RMO Customer Service at:

RMO Corporation

(888) 764-3448

Help Center: https://www.rmous.org/help

Acknowledgment:

BY ENROLLING IN, USING, OR CONTINUING TO USE RMO'S AUTOMATIC PAYMENT SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE PAYMENT TERMS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.