Your privacy matters to us. This notice explains how RMO Corporation and its subsidiaries collect, use, share, and protect your personal information.
RMO is committed to protecting the privacy and security of our members. This notice applies to all RMO divisions including Banking, Lending, Insurance, Protection, Investments, and Human Services.
We collect personal information you provide when applying for membership, products, or services — including name, address, Social Security number, date of birth, income, and employment information. We also collect transaction data, device information, and browsing activity on our digital platforms.
We use your information to process applications, manage accounts, deliver products and services, comply with legal obligations, prevent fraud, improve our offerings, and communicate with you about your accounts and relevant offers.
We may share information with RMO affiliates and subsidiaries to service your accounts. We may also share with service providers, regulatory agencies, and as required by law. We do not sell your personal information to third parties for marketing purposes.
We employ industry-standard security measures to protect your information, including encryption, access controls, monitoring systems, and regular security assessments. Our Security Center provides additional details and tips.
The following describes how RMO handles your mobile number and text message communications. For complete details, including message frequency, rates, and supported carriers, please review our Text Message (SMS) Terms.
If you provide your mobile number, it will be used only for the purposes related to your communications with us, including SMS messages you have agreed to receive.
Your data will not be transferred to external organizations. We do not share consumer data with external parties.
We use safeguards designed to protect user data against unauthorized access, use, or sharing.
If you have questions about SMS communications or your mobile information, please contact us through the contact information provided on our website.
You may opt out of SMS messages at any time by replying STOP.
You have the right to access, correct, and request deletion of your personal information, subject to applicable law. You may opt out of marketing communications at any time through your MyRMO settings, via the Email Preferences page (use the link in any RMO email), or by contacting member services. You may also limit certain information sharing among RMO affiliates by contacting us.
Our websites and digital platforms use cookies and similar technologies to improve your experience, remember preferences, analyze traffic, and deliver relevant content. You can manage cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.
For the complete privacy policy applicable to your region, please review the appropriate document below:
If you have questions about this notice or your privacy rights, contact our member services team at (888) 764-3448 or reach out online.
