Find answers, get support, and access resources for all RMO products and services. We are here to help.
Browse common topics below or contact our member services team directly for personalized assistance.
How to join RMO, upgrade your membership tier, manage your MyRMO account, update personal information, reset your password, and understand your membership benefits and perks.
Checking and savings accounts, CD and money market products, direct deposit setup, wire transfers, mobile deposit, account statements, and fee schedules for all banking products.
Credit cards, auto loans, home loans, personal loans, and lines of credit. Learn about application status, payment options, payoff requests, rate information, and loan servicing.
File a claim, manage your policy, understand coverage, add or remove coverage, and get answers about auto, property, cyber, electronics, and home protection plans.
Logging in to MyRMO, mobile app setup, bill pay, fund transfers, account alerts, digital wallet, mobile deposit troubleshooting, and managing your digital preferences.
Report suspicious activity, lock your card, dispute a transaction, set up multi-factor authentication, and learn about our security practices and fraud prevention measures.
Call (888) 764-3448 to speak with a member services representative. Available Monday–Friday 7am–9pm and Saturday 8am–5pm (PT). For lost or stolen cards, our line is available 24/7.
Log in to your MyRMO account and use Secure Messages to send a message directly to our support team. Responses are typically provided within 1 business day.
Find your nearest RMO Retail Center for in-person assistance. Walk-ins are welcome, or schedule an appointment for dedicated time with a specialist.
RMO Corporation
Member Services Department
P.O. Box 764348
Los Angeles, CA 90076
Our member services team is ready to assist you with any question or concern.
