Protect your home and the things inside it. RMO home protection plans cover major systems and appliances, giving you peace of mind against unexpected breakdowns.
Comprehensive protection designed for your specific needs.
Plans covering HVAC, plumbing, electrical, water heaters, and major appliances.
Vetted service technicians dispatched to your home for covered repairs.
Avoid surprise repair bills with predictable monthly or annual plan costs.
Submit service requests online or through the app and get help fast.
Protection built on the strength of your membership.
Know that your home's critical systems are covered when something breaks down.
A single HVAC repair can cost more than a full year of coverage.
We handle finding and dispatching qualified technicians — you just request service.
Filing a MyHome service request is designed to be quick — most members can do it from MyRMO without calling in. Step-by-step: Sign in to MyRMO on the web or in the mobile app. Go to Protection → MyHome → Service Request . Pick the system or appliance that's broken (HVAC, plumbing, water heater, refrigerator, etc.). Describe what's happening — symptoms, when it started, anything you've already tried. Upload a photo or short video if it helps illustrate the problem. Submit. You'll get a service request number for tracking. What happens next: An approved technician is assigned and contacts you to schedule. The technician diagnoses the problem on-site. If covered, repair or…
Home protection and homeowners insurance are different products that solve different problems. Most homeowners need both. Homeowners insurance covers sudden, unexpected events: Fire, lightning, windstorm, hail. Theft and vandalism. Liability if someone is injured on your property. Loss of use when your home is uninhabitable after a covered event. Home protection covers normal wear-and-tear breakdowns : HVAC system fails after years of use. Water heater breaks down. Refrigerator stops cooling. Plumbing system develops a leak from age. Electrical components wear out. The simple rule: If a tree falls on your roof, that's homeowners insurance . If your dishwasher dies after 8…
RMO MyHome coverage scope depends on the tier you choose. All four tiers cover essential home systems with $0-or-reduced per-service-call deductibles depending on tier. Tier-by-tier scope: MyHome I — Coverage for essential home systems · predictable monthly pricing · simple digital service requests. MyHome II — Expanded home systems protection · lower deductible per service call · fast repair coordination. MyHome III — Comprehensive systems and appliances · reduced deductible per claim · priority service scheduling. MyHome IV — Full home protection coverage · disappearing deductible rewards · priority repair and replacement. How a typical service call works: You file a service…
RMO Protection offers four tiers of home protection plans designed to cover the systems and appliances that keep your home running. MyHome I — Covers essential home systems including heating, electrical, and plumbing. Ideal for homeowners who want basic coverage for major system breakdowns. MyHome II — Includes everything in MyHome I plus coverage for major kitchen appliances (refrigerator, oven/range, dishwasher, built-in microwave) and washer/dryer. MyHome III — Expands coverage to include air conditioning, water heater, garage door opener, and ceiling fans in addition to all items covered in MyHome II. MyHome IV — Our most comprehensive plan. Covers all items in MyHome III plus pool…
Your RMO home protection plan covers the repair or replacement of covered home systems and appliances that fail due to normal wear and tear. Here is an overview by category. Home Systems (All Plans): Heating system (furnace, heat pump, ductwork) Electrical system (wiring, panels, switches, outlets) Plumbing system (pipes, faucets, toilets, stoppages) Appliances (MyHome II and Above): Refrigerator, oven/range/cooktop, dishwasher, built-in microwave, washer, dryer Expanded Coverage (MyHome III and Above): Air conditioning, water heater, garage door opener, ceiling fans, exhaust fans Premium Coverage (MyHome IV Only): Pool and spa equipment, well pump, septic system, roof leak…
RMO MyHome is a home protection plan — a service contract that covers repair or replacement of your home's essential systems and appliances when they break down due to normal use. RMO MyHome tiers: MyHome I ($19/mo) — coverage for essential home systems with predictable monthly pricing. MyHome II ($29/mo) — expanded home systems protection with a lower deductible per service call. MyHome III ($39/mo) — comprehensive systems and appliances coverage with reduced deductible and priority service scheduling. MyHome IV ($49/mo) — full home protection coverage with a disappearing deductible reward and priority repair and replacement. Common items typically covered: HVAC (heating and air…
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Plain-English guides on what a plan covers, how it compares to insurance, and how claims work.
Read the GuidesFind answers to common questions about home protection, eligibility, and account management.
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