Your security is our priority. Learn about the measures we take to protect your accounts, personal information, and digital experience across all RMO platforms.
RMO Corporation and its subsidiaries employ multi-layered security measures across all products and services to safeguard your information and accounts.
All data transmitted between your device and RMO systems is encrypted using TLS 1.2 or higher. Sensitive data at rest is encrypted using AES-256 standards. We regularly audit our encryption protocols to meet or exceed industry requirements.
MyRMO accounts support multi-factor authentication (MFA) to add an extra layer of protection beyond your password. We strongly recommend enabling MFA through your MyRMO settings to secure your account against unauthorized access.
We monitor account activity around the clock using advanced analytics and machine learning to detect suspicious transactions and unauthorized access. If unusual activity is detected, we may temporarily restrict access and notify you immediately.
RMO conducts regular penetration testing, vulnerability assessments, and third-party security audits across all digital platforms. We maintain compliance with PCI DSS, SOC 2, and other applicable security frameworks.
Use strong, unique passwords for your MyRMO account. Enable multi-factor authentication. Never share your login credentials, one-time passcodes, or security questions with anyone. Be cautious of emails, calls, or texts claiming to be from RMO that ask for personal information — we will never ask for your full password or PIN via email or text.
If you notice unauthorized transactions, suspicious communications, or believe your account has been compromised, contact us immediately at (888) 764-3448. You can also report suspicious activity through your MyRMO account or by visiting any RMO Retail Center. Prompt reporting helps us protect your accounts and prevent further unauthorized activity.
If you have questions about our security practices or need to report a concern, our team is available 24/7.
