RMO

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Personal Products

Explore everything RMO has to offer for individuals. From checking and savings to loans, insurance, protection plans, and human services — all powered by your membership.

FAQ

Frequently asked questions

How Do I Access My Membership Benefits?

You can access all your RMO Membership Club benefits by signing in to your MyRMO account at https://digital.rmous.org/myrmo.

Once signed in, your personalized dashboard will allow you to:

View and redeem available offers and discounts

Track your rewards points and earnings

Access your RMO Protection plans

Manage your membership settings and billing preferences

Explore RMO Divisions for additional member services and perks

For the best experience, make sure your contact information is up to date in your account settings so you never miss new rewards or exclusive offers.

What Is the RMO Personal Membership?

RMO Personal Membership gives individuals access to exclusive rewards, discounts, products, and member-only perks. It’s designed to help members save more, earn more, and enjoy benefits that enhance everyday purchases and services.

Can I Upgrade My Personal Membership?

Yes. You can upgrade your RMO Personal Membership at any time to unlock higher-tier benefits, greater savings, and enhanced rewards. Upgrades can be made directly from your MyRMO dashboard :

Sign in at https://digital.rmous.org/myrmo .

Go to Membership Settings or Manage Plan .

Select the higher-level MyMembership plan you’d like to move to.

Confirm your selection and submit your request.

Most upgrades take effect immediately , giving you access to new rewards and partner benefits without delay. Any billing adjustments are automatically prorated based on your current plan. If you need help with your upgrade or want to explore which tier best fits your goals, you can contact…

What If I Lose My Membership Details?

If you’ve lost your card or can’t find your member ID, log in to the My RMO app or your online account to view your digital membership card. You may also view other account information 24/7 online or in the mobile app.

You can also contact RMO support to verify your identity and retrieve your details.

How Do I Cancel My Personal Membership?

You can request to cancel your RMO Personal Membership through any of the following approved methods:

In the MyRMO App (available on the  App Store  Google Play Store)

By visiting the MyRMO online portal at  https://digital.rmous.org/myrmo

Or by submitting a request through the RMO Membership Club Support page

Cancellations can only be processed if there are no active accounts or services that rely on your membership within the RMO Membership Club or other RMO Divisions .

If your membership is tied to an open account (such as an active product, protection plan, or rewards service), cancellation will not be available until that account is closed or transferred. Once a valid…

Are There Different Levels of Personal Membership?

Yes. The RMO Membership Club offers four tiers of Personal Membership, allowing members to choose the plan that best fits their lifestyle and benefit goals. Each level includes all the core perks of membership — with added rewards, savings, and access as you move up. Here’s an overview of each tier:

MyMembership I – Entry-level access with essential rewards, basic savings, and introductory member perks.

MyMembership II – Expanded benefits with greater savings potential, bonus points, and access to more partner offers.

MyMembership III – Premium rewards including enhanced protection coverage, higher point-earning rates, and additional lifestyle discounts.

MyMembership IV…

Who Can Join the RMO Personal Membership?

To join the RMO Personal Membership , applicants must meet the minimum eligibility requirements based on their country of residence. Membership is currently available in the United States , Canada , and Mexico .

General Requirements

Must be of legal age in your country of application (18 years or older)

Must be a legal resident with a valid and verifiable address

Must agree to the RMO Membership Club Terms and Conditions

Must provide accurate personal and contact information during application

United States Applicants

Must be at least 18 years old

Must be a legal U.S. resident with a valid residential address

Must provide accurate identification or verification details…

Support

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Membership Disclosure. RMO Membership is required to access RMO products. Membership benefits, eligibility, and any associated fees are described in the membership agreement. Membership terms are subject to change with notice.
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