RMO

MyMerchant®

Your merchant services workspace for payment activity, invoices, deposits, disputes, terminals, reporting, and support — organized in one secure dashboard.

Merchant Operations

Keep payment work moving.

MyMerchant® brings your merchant services activity into one focused workspace. Monitor card and digital payment activity, reconcile deposits, send invoices, track disputes, and keep support conversations connected to the work.

Log in to MyMerchant® → Explore Merchant Services →
MyMerchant®
Merchant Services • Secure
Today's card sales
$8,426.19
Next deposit batch
$2,184.50
Invoices
Terminals
Reports
Disputes
Merchant Dashboard
Card & ACH
Supported activity
Invoices
Send and track
Deposits
Batch visibility
Support
Connected requests
What You Can Do

Run merchant services with less back-and-forth.

MyMerchant® gives business users a clear place to review payment operations and coordinate follow-up.

Payment Activity

Review supported card, digital, and account-based payment activity with the transaction details your team needs for daily operations.

Invoices & Payment Links

Create and track supported invoices or payment links so receivables stay connected to the same merchant workspace.

Deposits & Batches

Track deposit batches, settlement references, and payout timing details available for your merchant services configuration.

Disputes & Chargebacks

View dispute status, collect supporting details, and keep chargeback follow-up organized from the same dashboard.

Terminals & POS

Keep supported terminal, POS, and location details visible so teams know what is active and where help is needed.

Reports & Reconciliation

Use reporting views to compare payment activity, deposits, fees, and exceptions for cleaner reconciliation workflows.

Get Started

Access MyMerchant® through your merchant services relationship.

MyMerchant® is built for businesses using supported RMO merchant services. Setup and available features depend on your account configuration.

1

Review Merchant Services

Start with RMO Merchant Services to understand supported payment, POS, invoice, and reporting options for your business.

2

Activate Access

Once your merchant services setup is ready, sign in at digital.rmous.org/mymerchant or ask your RMO support team to confirm user access.

3

Manage Operations

Use MyMerchant to review activity, monitor deposits, organize disputes, export reports, and keep merchant support requests tied to the right account.

Security

Built for business account control.

Merchant operations involve sensitive payment and business data. MyMerchant® is designed around authenticated access, visibility, and controlled workflows.

Authenticated Access

Users sign in through the RMO digital environment before accessing merchant services information.

Role-Aware Workflows

Business users can be organized around the merchant tasks they need to see or complete.

Activity Visibility

Dashboards and reports help teams spot payment exceptions, pending follow-up, and reconciliation items.

Support Context

Support requests can stay connected to merchant accounts, locations, disputes, and payment activity.

Ready to manage merchant services in one place?

Sign in to MyMerchant® if your business already has access, or review RMO Merchant Services to start the setup conversation.

Log in to MyMerchant® → Explore Merchant Services →
FAQ

Common questions.

What is MyMerchant®?

MyMerchant® is the RMO merchant services dashboard for businesses using supported RMO payment services. It helps teams monitor payment activity, invoices, deposits, disputes, terminal details, reports, and support requests.

How do I get access to MyMerchant®?

Businesses with an active or onboarded RMO merchant services relationship can sign in through digital.rmous.org/mymerchant. New businesses can review RMO Merchant Services and start the setup process with RMO.

What can I manage in MyMerchant®?

You can review supported payment activity, invoices, deposit batches, chargebacks and disputes, terminal or POS details, settlement reports, and merchant support activity. Available features depend on your merchant services setup.

Can I manage disputes and chargebacks?

MyMerchant® is designed to help teams view dispute status and organize supporting information for eligible transactions. Exact workflows depend on your processing setup.

Is MyMerchant® secure?

MyMerchant® is designed for authenticated business access with encrypted sessions, account controls, activity visibility, and support for role-based workflows.

Is MyMerchant® the same as MyRMO®?

No. MyRMO® is the broader digital banking and member platform. MyMerchant® is the dedicated workspace for merchant services operations and payment activity.

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