A stop payment order is a request asking RMO not to pay a check you have written, before it is cashed or deposited. It can also apply to certain recurring electronic payments.
When to request a stop payment:
- A check you mailed was lost or stolen.
- You need to cancel a payment — for example, a dispute with the recipient.
- You wrote a check in error, or for the wrong amount.
How to request a stop payment:
- Request it through MyRMO or at an RMO Retail Center.
- Provide the details: the check number, exact amount, the payee, and the date.
- A stop payment fee generally applies — see the RMO fee schedule.
Important things to know:
- Timing matters. A stop payment works only if the check has not already cleared. Request it as soon as possible.
- It has a time limit. A stop payment order is effective for a set period and may need to be renewed to stay in place.
- Accurate details matter — a check that does not match the information you provided may still be paid.
If your checkbook or blank checks were lost or stolen, also contact RMO about protecting your account — see what to do if you suspect fraud.