Roadside Assistance

Articles

• Are There Any Exclusions in My Plan?
  RMO Roadside plans do not cover accident towing, impound fees, repairs, or vehicle storage costs.
• Can I Use My Plan if I'm Not in My Own Vehicle?
  Yes - RMO Roadside coverage follows you , not just your car.
• Does My Plan Cover Family Members?
  Personal RMO Roadside plans cover the enrolled member only. To protect multiple household drivers, you can upgrade anytime to a Family Plan , which adds coverage for additional licensed drivers in you…
• How Do I File a MyHome Claim?
• How Do I Request Roadside Assistance?
  You can request help anytime through the My RMO mobile app , website, or by calling our 24/7 roadside hotline listed in your plan confirmation email.
• How Do I Upgrade or Renew My Plan?
  To renew or upgrade, log in to your RMO account or use the mobile app. You can adjust coverage levels, payment options, or add family members anytime.
• How Is Home Protection Different from Homeowners Insurance?
• How Long Does It Take for Help to Arrive?
  RMO Roadside partners aim to reach members within 30-45 minutes on average. Response time depends on your location, traffic, and weather.
• Is There a Limit on the Number of Service Calls?
  Each RMO Roadside plan includes a set number of covered service events per membership year. Once you've used your included calls, you can still request assistance at a discounted member rate .
• What Devices Are Covered Under BizTech?
• What Does My MyHome Plan Cover?
• What If I Lose My Membership Details?
  If you've lost your card or can't find your member ID, log in to the My RMO app or your online account to view your digital membership card.
• What Is Business Electronics Protection?
• What Is Included in My RMO Roadside Plan?
  Your RMO Roadside plan includes 24/7 assistance for common vehicle emergencies such as towing, battery jump-starts, flat tire changes, lockout service, and fuel delivery.
• What Is RMO MyHome Protection?
• What Products or Services Does RMO Roadside Services Offer?
  Welcome to the RMO Roadside Services family, where over 1 million members trust us to provide top-tier roadside assistance, comprehensive travel benefits, and meticulous travel planning around the clo…
• What's the Difference Between Plan Levels?
  RMO Roadside offers four tiers: Basic, Plus, Premium, and Elite.