Roadside assistance covers the handful of common emergencies that strand a vehicle. Here is what a plan includes, what it does not, and how plan tiers change towing distance and service limits — so you know what backup you actually have.
Roadside assistance has one job: when your vehicle stops working where it sits, it gets you and the car moving again — or gets the car to somewhere it can be fixed. It is not a repair plan and it is not insurance. It is on-the-spot help for the predictable ways a car strands you.
Nearly every roadside plan is built around the same five core services. RMO MyRoadside includes all of them, available 24/7 and nationwide, with the towing distance and yearly service limits set by the plan tier you choose. The rest of this guide covers the five services, the limits, and where coverage stops.
A roadside plan is built around the emergencies that happen most often:
These five cover the overwhelming majority of roadside emergencies. RMO MyRoadside provides all of them around the clock, anywhere in the country — the value is having one number that solves whichever of these happens to you.
Every MyRoadside tier includes the five core services. What changes between tiers is the scale of the coverage:
MyRoadside runs from tier I — essential help at the lowest monthly cost — up to tier V, the ultimate package with nationwide priority dispatch and unlimited services. One important boundary: roadside assistance covers getting you moving, not the repair itself. A jump-start is covered; a new battery is not. A tow is covered; the mechanic’s bill is not. Roadside is the service that gets you to the fix — not the fix.
Roadside assistance covers the common emergencies that leave a vehicle stuck: towing, battery jump-starts, flat tire changes, lockout service, and fuel delivery. RMO MyRoadside includes these as 24/7 services nationwide, with towing distance and service limits set by the plan tier.
Yes. Towing is a core roadside assistance service. The towing distance covered depends on the plan tier — higher RMO MyRoadside tiers include longer towing mileage, and the top tier provides maximum towing distance with priority dispatch.
Roadside assistance covers getting you and your vehicle moving or to a repair shop — not the repair itself. The cost of parts, mechanical repairs, a new battery, or a new tire is separate. Service limits, such as the number of calls per year and towing distance, also vary by plan tier.
Tiers adjust towing distance, the number of service calls allowed per year, and dispatch priority. RMO MyRoadside runs from tier I for essential help at the lowest cost up to tier V, the top package with nationwide priority dispatch and unlimited services.
Now that you know what coverage looks like, these guides help you act:
