Account & Security
Account safety, fraud prevention, and security settings.
Articles
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How Do I Add a Joint Account Holder or Authorized User?Adding a joint account holder or authorized user allows another person to access and manage your RMO account. Here is how each option works.
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How Do I Close My RMO Account?If you need to close an RMO account, here is what you should know and how to proceed. Before Closing: Ensure your account balance is zero or arrange to transfer remaining funds to another account.
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How Do I Update My Personal Information?You can update your personal information at any time through MyRMO to ensure your accounts stay accurate and secure. What You Can Update Online: Email Address: Go to Settings > Profile > Email.
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How to Protect Your Account from Scams and PhishingScammers use phone calls, emails, text messages, and fake websites to trick people into revealing personal and financial information. Here is how to protect yourself.
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What Should I Do If I Suspect Fraud on My Account?If you notice unauthorized transactions or suspect your RMO account has been compromised, act quickly to protect your finances.